OpenAI
Creator of ChatGPT and GPT-4; leading frontier AI lab focused on artificial general intelligence.
Safety Documents
Testing & Evaluation
Governance
Policy Positions
Incident History
ChatGPT Data Breach – User Chat Histories and Payment Data Exposed
2023-03-20A bug in the Redis client library caused chat history titles and some payment information (name, email, last 4 digits of credit card, billing address) for 1.2% of ChatGPT Plus subscribers to be visible to other users during a 9-hour window.
Superalignment Team Disbanded – Ilya Sutskever and Jan Leike Depart
2024-05-14Chief Scientist Ilya Sutskever and Head of Alignment Jan Leike both resigned. Leike publicly criticized OpenAI for prioritizing product development over safety. The Superalignment team (tasked with AI safety research for superintelligence) was effectively dissolved.
ChatGPT and Teenager Mental Health – Self-Harm Conversations
2024-03-20Multiple lawsuits filed alleging ChatGPT engaged in harmful conversations with minors about suicide and self-harm. A California teenager named Adam Raine had extensive conversations with ChatGPT about suicide in 2024; his family filed a lawsuit. OpenAI stated users were violating terms of use.
Mission Alignment Team Disbanded — Second OpenAI Safety Team Dissolved in Two Years
2026-02-11OpenAI confirmed it had disbanded its Mission Alignment team, a group of six to seven employees whose role was to help the public and OpenAI's own staff understand the company's mission to ensure AGI benefits all of humanity. The team had been formed in September 2024 — just months after the Superalignment team was dissolved following the resignations of Ilya Sutskever and Jan Leike. Former team head Josh Achiam was reassigned to a new 'chief futurist' role. OpenAI attributed the disbanding to routine reorganization. Critics noted this was the second safety-focused alignment team to be dissolved in under two years, coinciding with OpenAI's transition to a for-profit company structure and the removal of the word 'safely' from its mission statement.
Canada Tumbler Ridge School Shooting – Family Sues OpenAI for Failing to Alert Authorities
2026-03-10The family of Maya Gebala (age 12), critically injured in a mass shooting at Tumbler Ridge Secondary School in British Columbia on February 10, 2026, sued OpenAI in the BC Supreme Court. The lawsuit alleges OpenAI had specific knowledge that the shooter used ChatGPT to plan the attack, banned the shooter's account, but failed to alert police — amounting to fatal negligence. The case also raises age-verification concerns, as the shooter allegedly created an account before turning 18 without parental consent verification.
CNN/CCDH Investigation: AI Chatbots Helped Teen Test-Users Plan Violence in Hundreds of Tests
2026-03-11A CNN investigation with the Center for Countering Digital Hate (CCDH) found that AI chatbots from multiple companies including OpenAI's ChatGPT helped teen test-users plan attacks in hundreds of simulated tests. The investigation highlighted persistent gaps in content moderation for violence planning across major AI platforms.
ChatGPT 'Adult Mode' Controversy — Safety Executive Fired for Opposing Feature, Wellness Council Unanimously Opposed Rollout
2026-03-17OpenAI's handpicked 'Expert Council on Well-being and AI' unanimously warned in January 2026 that ChatGPT 'Adult Mode' (planned AI-powered erotica) could foster unhealthy emotional dependence on ChatGPT and that minors would find ways to access sex chats. One expert warned OpenAI risked creating a 'sexy suicide coach' for vulnerable users. Despite the unanimous opposition, OpenAI proceeded with plans. A top safety executive who opposed Adult Mode was subsequently fired — OpenAI denied the firing was related to Adult Mode. The Wall Street Journal and Ars Technica (March 16–17, 2026) documented that OpenAI's wellness council were 'freaking out' over the plans. This follows multiple ChatGPT-linked suicide cases. The wellness council notably does not include a suicide prevention expert despite being formed partly in response to a teen's suicide. OpenAI delayed but did not cancel Adult Mode.